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Boxx Knowledge Base
VoIP
Internet Connectivity
Broadband
Leased Line
Hardware
VoIP
Horizon
Horizon | Collaborate 1.0
Horizon | Collaborate 2.0
Horizon | Contact Centre
HVS | Cisco Webex
Hardware
Akixi
Teams Phone
Phone Line Plus
HVS
Mobiles
Wi-Fi
Ubiquiti
Billing FAQ
Boxx Services
VoIP
CISCO ATA SETUP
VVX250 CALL FORWARD FROM HANDSET
PhoneLine+ Cisco ATA 192 Config
Horizon
How to check and change the provisioning URL on a Yealink phone on Horizon
How to pause and resume call recording on Horizon
Horizon | Presentation Number
Horizon | AdvancedComms | Call Recording | User Guide
Horizon Receptionist Console User Guide
Horizon Call Recording Portal – User Guide
Convert Audio File
How to access the Horizon portal
Divert Guide
Directory
Twinning
Call Transfer
Call Barring
Call Pickup
Call Barge
Music on Hold
Call Forwarding
Horizon Schedules
Voicemail
Horizon Short Codes
How to conference a call on the Polycom VVX450 handset
How to make a three way conference call on the Horizon smartphone app.
How to Access Group Voicemails on Horizon
How to set up voicemail on my Horizon phone system?
Setting call forwards in Horizon
What do the lights mean on Cisco 887 routers?
VVX410 Horizon Voicemail First setup (Video)
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Horizon | Collaborate 1.0
What is Horizon Collaborate?
Signing in and Your Password | Forgot Password
Collaborate Training Website for you and your staff
Collaborate 1.0 Quick Reference Guide
Horizon | Collaborate 2.0
Horizon | Collaborate | Enabling Windows notifications
Introduction to Horizon Collaborate 2.0
Horizon Collaborate 2.0 | User Guide for PC Client
Horizon Collaborate 2.0 | User Guide for Mobile Client
Getting set up with Horizon Collaborate 2.0 on MAC
Horizon Collaborate 2.0 | I've forgotten my password
User presence
Adding contacts (Android/iOS)
Adding contacts (desktop)
Logging out of Horizon Collaborate 2.0
Frequently Asked Questions - About the Collaborate refresh (2.0)
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Horizon | Contact Centre
Horizon Contact Centre Troubleshooting Guide
HVS | Cisco Webex
HVS Cisco WebEx | User Guide
Webex App | Send a message
Webex App | View Call and Meeting History
Webex App | Put a phone call on hold
Webex App | Voicemail
Webex App | Merge two phone calls
Webex App | Connect to your desk phone to handle calls
Webex App | Park and retrieve calls
Webex App | Forward your phone calls
Webex App | Add someone to your Contacts list
Webex App | Turn Off Notifications for Incoming Calls
Schedule and join meetings with Webex Scheduler for Microsoft Outlook
Webex App | Remove background noise and speech in calls and meetings
How to transfer a call with Webex Calling
How to place a call on hold | Webex Calling -VIDEO
How to move an active call to mobile with Webex Calling
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Hardware
How to transfer calls on a Poly VVX 450
Yealink T46U | User Guide
Yealink W52P | Full User Guide
Yealink W73P | User Guide
Yealink W60P | User Guide
Polycom VVX250 | User Guide
Polycom VVX450 | Full User Guide
Polycom® VVX® 250, 350, and 450 Business IP Phones - Quick Tips
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Akixi
Akixi Lite Overview
Akixi 1000 Overview
Akixi 2000 Overview
Akixi 3000 Overview
Akixi Advanced Report Filtering
How to Create Charts in Akixi
How to Schedule Akixi Reports
Akixi Agent Reporting and Control
How to Create a Group Dashboard
Reporting on Auto Attendants in Akixi
Adding an Administrator User
Adding an Advanced Reporting User
Adding a Reporting Only User
Adding an Application User Account
Reporting on Voicemail Calls in Akixi
Akixi Basic Report Filtering
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Teams Phone
How to download Microsoft Teams to your mobile device
Teams Phone | How to Transfer a Call
Phone Line Plus
How to delete and update a Digitmap on a Polycom handset
Configure your Polycom 150, 250 or 450 for PhoneLine+
HVS
How to Apply Diverts
How to Access the HVS Portal
HVS | Voicemail/Greeting
Using the directory on HVS
Presentation Number
Directory
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